Faq's

Most frequently asked questions

Once you have booked your ride, you should receive a confirmation message via email or SMS. This confirmation should include details of your ride including the pickup and drop-off location, date and time, fare estimate, and the details of the driver.

Booking a taxi is easy! You can either book through our website or by calling our hotline.

Yes, we operate 24 hours a day, 7 days a week, including holidays, to ensure you have access to transportation whenever you need it.

You can book a taxi in advance or request one for immediate pickup. We recommend booking in advance, especially during peak hours, to secure your ride.

Yes, all our drivers are licensed, experienced professionals who undergo background checks and regular training. Additionally, our vehicles are fully insured for your safety and peace of mind.

We welcome your feedback and take complaints seriously. You can provide feedback through our website, app, or by contacting our customer service team directly. We strive to address any issues promptly and improve our services based on your input.

We accept various payment methods, including cash, credit/debit cards, and mobile payment options, to ensure convenience for our passengers.

Yes, you can cancel or modify your booking depending on the terms and conditions of your reservation. Please refer to our cancellation policy or contact our customer service for assistance.