Booking confirmation: Once you have booked your ride, you should receive a confirmation message via email or SMS. This confirmation should include details of your ride including the pickup and drop-off location, date and time, fare estimate, and the details of the driver.
Cancellation policies: It's important to understand the cancellation policies of our taxi service provider. We offer free cancellation up to a certain time period before the ride.
Cancellation options: Our online taxi services provide an option to cancel your ride in the website. We provide a phone number to call to cancel your ride.
Cancellation fees: If you cancel your ride outside of the free cancellation period, you may be charged a cancellation fee. The fee varies depending on the location, but it is lower fare amount.
Refunds: If you have already paid for your ride and cancel within the free cancellation period, you should receive a full refund. However, if you cancel outside of the free cancellation period, you may not be eligible for a refund.
