• Ground Floor, SF NO. 258/5C, D.NO 4/57C, Marungapuri Main Road, Paralpatty, Kallappatti, Trichy-621308
  • rydesoon@gmail.com

Terms and Conditions

  1. Booking Process : By booking a taxi online, you agree to provide accurate information about your pickup location, destination, and contact details.

  2. Payment : You agree to pay the fare as displayed on rydesoon.com or the app, which may include additional charges such as tolls, parking fees, or extra waiting time.

  3. Cancellation Policy :You may cancel your booking up to a certain time before the scheduled pickup time, after which cancellation fees may apply.

  4. Refund Policy :If the taxi does not arrive or is significantly delayed, you may be eligible for a refund of the fare paid.

  5. Liability : The taxi service provider is not liable for any loss, damage, or injury incurred during the ride, except in cases of negligence or willful misconduct.

  6. Privacy : Your personal information collected during the booking process will be used only for the purpose of providing the taxi service, and will not be shared with any third party except as required by law.

  7. Driver Conduct : The taxi driver is expected to behave professionally and follow all traffic rules and regulations, and provide a safe and comfortable ride to the traveler.

  8. Complaints and Feedback : Any complaints or feedback about the taxi service should be reported to the service provider through the website or app, and will be addressed as soon as possible.

  9. Termination : The service provider may terminate the booking or refuse service to any passenger who violates these terms and conditions, or who behaves in a disruptive or dangerous manner.

  10. Applicable Law : These terms and conditions are governed by the laws of the jurisdiction in which the taxi service is provided, and any disputes arising from them will be resolved through the courts of that jurisdiction.

  11. Right to Refuse : Occasionally, Rydesoon may offer voucher codes for discounts on our services, but we can withdraw these promotions at any time. By using a promotion, you agree to its terms and understand that it can't be sold, transferred, or redeemed for cash, may expire, and may only be used once. Rydesoon may remove a voucher code if it's used in error or violates the terms. All decisions made by us regarding vouchers are final.