• Ground Floor, SF NO. 258/5C, D.NO 4/57C, Marungapuri Main Road, Paralpatty, Kallappatti, Trichy-621308
  • rydesoon@gmail.com

Booking and cancellation policies for Rydesoon online taxi booking

Booking

  1. Booking confirmation: Once you have booked your ride, you should receive a confirmation message via email or SMS. This confirmation should include details of your ride including the pickup and drop-off location, date and time, fare estimate, and the details of the driver.

  2. Ride tracking: We provide live tracking facilities of every ride, which allows you to monitor the driver’s location in real-time.

Cancellation

  1. Cancellation policies: It's important to understand the cancellation policies of our taxi service provider. We offer free cancellation up to a certain time period before the ride.

  2. Cancellation options: Our online taxi services provide an option to cancel your ride in the website. We provide a phone number to call to cancel your ride.

  3. Cancellation fees: If you cancel your ride outside of the free cancellation period, you may be charged a cancellation fee. The fee varies depending on the location, but it is lower fare amount.

  4. Refunds: If you have already paid for your ride and cancel within the free cancellation period, you should receive a full refund. However, if you cancel outside of the free cancellation period, you may not be eligible for a refund.

It's important to read and understand the booking and cancellation policies before you book taxi online with Rydesoon. This can ensure a smooth and hassle-free experience.